Dec 21 2006 CT appoints VP - Global Sales/Marketing read more
May 16 2007 CT Moves to new facility in Germanyread more
July 24 2007
CT Moves to new facility in Kolkata, India read more
BPO Services/24x7 Customer Support and
maintenance
The BPO division has been started based on
the same fundamental principles. Our present infrastructural facility is
equipped to undertake customer service, technical support services and telemarketing
processes with team strength of more than 50 people, who are qualified to
provide quality service to its international clients. The call center services
runs on a client server environment with Computer Telephony Integration
(CTI) and unified messaging enabling us to handle all types of calls –
voice, fax, e-mails, chat etc.
What distinguishes our company from thousands of others is our state of
art infrastructure. Currently our technical specifications can be enumerated
as below.
CT's capabilities and expertise span in BPO:
State of art Predictive Dialer
IBM Severs and Pcs
Noise canceling headsets
Redundant Network Architecture
California Tech is having a full time 24x7 support for their customer to assist them with their open queries.
